Careers

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Our goal is to bring job seekers and employers together quickly and conveniently. We know finding a career that matches your skills and interests can be a challenge, and we’re here to help make it easier.

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Sales Executive

  • Application Open
    New
  • Nairobi, Kenya

Job Requirements

Education: Bachelor’s degree

Work experience: 3 years

Language skills: English

Job Summary

Contract Type: Full time

Support the team by performing tasks related to organization and strong communication. Provide administrative and sales support to ensure efficient operation of office.

Responsibilities

  • Prepare sales proposals.
  • Perform sales follow up functions on email or phone in a professional & polite manner.
  • Ensure all administration documentation is in place processed and executed.
  • Complete operational requirements by scheduling and assigning administrative projects
    and expediting work results.
  • Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
  • Make travel arrangements for senior staff such as booking flights, cars, and hotel or
    restaurant reservations.
  • Provide information by answering questions and requests on email or phone.
  • Other duties as assigned from time to time.

Qualifications

  • At least a university degree or its equivalent.
  • 3 years of demonstrable administrative assistant experience.
  • Reporting & administrative writing skills.
  • Verbal communication skills – proficiency in English & Swahili.
  • Microsoft Office skills including Microsoft Word, Excel, and Outlook, Microsoft
    PowerPoint etc.
  • Managing processes & analyzing Information
  • Professionalism & problem-solving skills.

Internal Auditor

  • Application Open
    New
  • Nairobi, Kenya

Job Requirements

Education: Bachelor’s degree

Work experience: 18 months

Language skills: English

Job Summary

Contract Type: Full time

Works under the supervision of senior internal auditor to ensure that the company’s internal controls, procedures and mechanisms conform to top management’s instructions, regulatory guidelines, and industry practices.

Responsibilities

  1. Perform risk assessments and walkthroughs on key business activities, processes and controls and use the outcome to develop the audit scope for each individual assignment.
  2. Perform data analytics to identify unusual patterns or trends and investigate remarkable findings.
  3. Work with management and other members of the auditing team to recommend ways to drive efficiencies and reduce risk to make a positive impact on the company’s bottom line.
  4. Engage in detailed and robust documentation of all audit tests and procedures for all audit assignments.
  5. Supervise interns to ensure professional standards and success of internal projects.
  6. Prepares and maintains the audit planning worksheet for every engagement and weekly accomplishment report.
  7. Ensuring that the Money Transfer company complies with “the money remittance regulations ,2013” and any other amendments made by the Central Bank of Kenya by making random checks on company-on-company money transfers operations in areas where Upesi Money has geographical presence
  8. Develop and maintain partnership with key stakeholders to ensure that all audit issues are resolved within the defined
    timelines.
  9. Responsible inventory taking of company’s fixed assets ensuring that tagging has been done on the assets.
  10. Responsible for inventory taking of supplies at least once per quarter.
  11. Responsible for petty cash reviews, cash counts and car yard visits within the group
  12. Responsible for bank reconciliation reviews for the group of companies
  13. Assist in the reviews of systems established to ensure compliance with policies, plans Procedures and regulations.
  14. Follow up the implementation of recommended
    actions for improvement including recommendations from external auditors.
  15. Conduct special assignment as may be assigned by the Head of Audit/C.E.O.
  16.  Perform any other duty as may be assigned by the management CEO and BOD.

Qualifications & Skills

  1. CPA Pt 2 or CISA Pt 2
  2. A holder of first degree from a recognized institution an added advantage.
  3. One Year experience in a similar role.
  4. Accounting
  5. Financial analysis
  6. Financial reporting
  7. Audit (External or internal)
  8. Performance monitoring and evaluation
  9. Risk management
  10. Reporting
  11. Quality control and supervision

Customer Service Representative

  • Application Open
    New
  • Nairobi, Kenya

Job Requirements

Education: Diploma, Associate’s degree

Work experience: 2 years

Language skills: English

Job Summary

Contract Type: Full time

Role Summary

We are hiring a Customer Service Representative to manage customer relationship queries and complaints. In this role, your main duties will entail; processing orders, ensuring client satisfaction and escalating complaints across several communication channels.

As a Customer Service Representative, you will also be required to attract potential customers by having good product knowledge and suggesting ways in which our honey products impact the wellbeing of our consumers

To do well in this role you need to be able to remain calm when customers are frustrated and have experience working in Retail. The customer service representative speaks for the company’s brand and drives strategies to increase customer engagement by building and sustaining customer relationships.

Responsibilities

Along with these key points, this position includes but is not limited to the following duties:

  • Handling both inbound and outbound calls
  • Understanding all customer requirements and maintaining a good, empathetic, and professional attitude toward customers at all times
  • Maintaining good relationships with communicating with customers across various social media platforms with a response timeline of 15minutes or less
  • Understanding the company’s products intrinsically to answer any customer inquiries
  • Processing, filling out forms, applications, and requests of any incoming and existing customers
  • Being in charge of record-keeping in terms of; customer interactions, transactions, comments, and complaints (If any)
  • Using data on customer interactions, transactions, comments, and complaints about quality improvement purposes to elevate the company brand
  • Communicating and coordinating with team members regarding any customer needs/ as necessary
  • Ensuring all customers are satisfied, providing professional customer post-sell check in, and gathering feedback for efficiency

Our Ideal Candidate

Our Ideal candidate would need to have the following key attributes:

  • Diploma or higher in Communication/business or any other related field preferred
  • 1-2 years proven customer support experience or experience as a Client Service Representative or related roles
  • Have a positive attitude
  • Should be Flexible and highly adaptable to changing customer adaptation

Job Qualifications

  • Good ability to communicate and active listening skills
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multitask, prioritize and manage time effectively
  • A good understanding of social media platforms like Facebook, Instagram, twitter.

Digital Marketer

  • Closing Soon!
  • Nairobi, Kenya

Job Requirements

Education: Bachelor’s degree

Work experience: 18 months

Language skills: English

Job Summary

Contract Type: Full time

If you live and breathe digital marketing, we want to talk to you. We are looking for a Digital Marketing Intern to develop, implement, track and optimize our digital marketing campaigns across all digital channels.

What does a Digital Marketing Intern do?

You should have a grasp of current marketing tools and strategies and how to lead integrated digital marketing campaigns from concept to execution. Digital marketing Intern will work with the marketing team, supporting teams (such as programmers), and vendors to launch campaigns on time and on budget.

Responsibilities

Assist to:

  • Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
  • Design, build and maintain our social media presence
  • Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
  • Identify trends and insights, and optimize spend and performance based on the insights
  • Brainstorm new and creative growth strategies
  • Plan, execute, and measure experiments and conversion tests
  • Collaborate with internal teams to create landing pages and optimize user experience
  • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
  • Instrument conversion points and optimize user funnels
  • Collaborate with agencies and other vendor partners
  • Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

Requirements

  • Bachelor’s Degree in marketing or a related field
  • Experience in using digital marketing tools
  • Able to manage SEO/SEM, marketing database, email, social media and/or display advertising campaigns
  • Highly creative and willingness to identify target audiences and devising digital campaigns that engage, inform and motivate
  • Idea in how to optimize landing pages and user funnels
  • Knowledge of website analytics tools (e.g., Google Analytics, Net Insight, Omniture, Web Trends)
  • Knowledge of ad serving tools (e.g., DART, Atlas)
  • Knowledge on setting up and optimizing Google AdWords campaigns
  • Knowledge of HTML, CSS, and JavaScript development and constraints
  • Analytical skills and data-driven thinking
  • Up-to-date with the latest trends and best practices in online marketing and measurement

 

 

Asst. Office Administrator

  • Application Open
    New
  • Nairobi, Kenya

Job Requirements

Education: Diploma/Degree in Business Management, Business Administration or other equivalent qualifications from a recognized Institution.

Work experience: 12 months

Language skills: English

Job Summary

Contract Type: Full time

Key Duties and responsibilities:

  • Ensuring security, integrity and confidentiality of data and information;
  • Managing office protocol and etiquette;
  • Maintaining office diary and travel itineraries;
  • Providing secretarial support;
  • Ensuring security of office records, equipment and documents;
  • Preparing responses to routine correspondence for the Department;
  • Co-ordinating the general administration of the respective offices;
  • Coordinating schedule of meetings and appointments;
  • Coordinating travel arrangements for respective offices;
  • Coordinating appointments and travel itineraries;
  • Offering administrative support to other staffs as and when requested;
  • Operating office equipment;
  • Maintaining an up-to-date file movement register
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